Southwest Airlines awards Charlatte Equipment Supplier of the Year
July 31st, 2009
I cannot tell you how pleased the Charlatte Team is to have won this award. This is only the second year the award has been given to an equipment supplier and we are very honored and grateful to be selected. I would like to thank Larry Laney and the entire Southwest Airlines Management Staff.
Customer Service is now more important than ever. Nearly every GSE supplier out there has made reductions to their work force over the past 12 months. Those that continue to answer the phones, ship the parts same-day and provide reasonable lead times are going to excel in the long-run. Training has also become a big part of the package. If you are considering buying Charlatte, contact us and ask about our training packages.
Southwest has been a leader on the electric vehicle front for many years. Nearly every major carrier along with the other low-cost carriers and regional airlines are planning to go green. Everywhere you look there is a project happening. From East to West coast. Small airports to the largest. It is going to be a race to see who gets grant money now and who has to wait. The third-party ground handlers are stepping up to the plate too. Each city and airline can help do their part by helping us lobby the powers-that-be to move infrastructure to the fore-front of this electrification program.
I also would like to point out that this is our company's second award in as many years. I am happy to remind you that Mr. Joe Hart was awarded Engineer of the year award at the AIE in 2008. As we move forward towards the close of 2009, please keep Charlatte in mind when considering electric vehicles for your new green ramp.